Refund and Cancellation Policy
Refund and Cancellation Policy
Our focus is complete customer satisfaction. All payments made for the services and events are voluntary donations to the trust as contributions towards the specific service or event. All donations made via the website are not refundable. Please read the fine print of each deal before making the payment, it provides all the details about the event or services or the product you donate.
Any convenience fee charged is not refundable during cancellation or refund.
Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
For cancellations please get in touch with us at info@karpagadarutrust.org with details of the service you would like to cancel. Requests received later than 15 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
Refund Policy
In the event, if the donation is made by mistake, we will refund back the money within 7 days of payment, provided the reasons are genuine and proved after investigation.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account. In certain cases, payment will be made from the Trust through alternate means.
You are requested to send your refund request to: info@karpagadarutrust.org